Section 89(3)

In section 12 (qualifying complaints for the purposes of the student complaints scheme)— in subsection (1) for “subsection (2)” substitute “ subsections (2) and (3) ”, and after subsection (2) insert— The designated operator may determine that a complaint within subsection (1) about an act or omission of a qualifying institution within paragraph (e) or (f) of section 11 is a qualifying complaint only if it is made by a person who is undertaking or has undertaken a particular course or a course of a particular description.

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Source: legislation.gov.uk · retrieved 2026-07-30