Schedule 7, paragraph 8(4)
CRA 2015
Consumer Rights Act 2015 · United Kingdom
An enforcement order or undertaking may include enhanced consumer measures in the redress category— only in a loss case, and only if the court or enforcer (as the case may be) is satisfied that the cost of such measures to the subject of the enforcement order or undertaking is unlikely to be more than the sum of the losses suffered by consumers as a result of the conduct which has given rise to the enforcement order or undertaking.
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Source: legislation.gov.uk · retrieved 2026-07-30