Schedule 26, Part 1, paragraph 5(3)
DMCCA 2024
Digital Markets, Competition and Consumers Act 2024 · United Kingdom
They should include procedures for securing that each party to a dispute referred for ADR— has a reasonable opportunity— to express its point of view in relation to the matters in dispute and the outcome it seeks; to consider the views, arguments and evidence put forward by the other party; is entitled to be represented or assisted by another person (and that it is immaterial whether or not that person is legally qualified).
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Source: legislation.gov.uk · retrieved 2026-07-30