Section 293(1)

A person must not carry out ADR in relation to a consumer contract dispute unless the person— is an exempt ADR provider whose exemption covers the ADR being carried out, is an accredited ADR provider whose accreditation covers the ADR being carried out, or is acting under special ADR arrangements made by— an exempt ADR provider whose exemption covers the making of those special ADR arrangements, or an accredited ADR provider whose accreditation covers the making of those special ADR arrangements.

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Source: legislation.gov.uk · retrieved 2026-07-30